Prohibited Activities

An agent shall not: Enter into agent banking contract with more than one bank. Operate or carry out an electronic transaction when there is communication failure/error in the system; Carry out a transaction when a transactional receipt or acknowledgement cannot be generated; Charge customers directly any fee beyond banks’ prescribed fees; Offer any type of guarantee in favor of any customer; Offer banking services on its own accord (provide banking services on its own account similar to those provided by it under an agency contract) or offer services that the principal is not authorized to offer; Continue with the agency business [...]