Contact Us
For any Complaint Call: 01938886207
Or
E-mail us: cscmc@fsiblbd.com
Or
Write us: CCS&CMC
Branches Control Division
First Security Islami Bank Ltd.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.
Address of Zonal Customer Service &
Complaints Management Cells
SL No. | Name of the Zone | Address |
---|---|---|
1.
|
Dhaka South Zone | Bengal Center (2nd floor) 28, Topkhana Road Dhaka-1000. |
2.
|
Dhaka North Zone | Holding No: 21(old-352/B), Road-16(old-27), Ward-15, Dhanmondi, Dhaka South, Dhaka-1215 |
3.
|
Chattogram South Zone | Hossain Court 75, Agrabad C/A Chattogram |
4.
|
Chattogram North Zone | Plot # 06, Block # K, Port Connecting Road, Halishahar Housing Estate, Halishahar, Chattogram. |
5.
|
Cumilla Zone | Hazi Shah Alam Tower (2nd floor) 322, S.S.K. Road, Feni |
6.
|
Sylhet Zone | Holding # Probaha-17 (2nd floor), Taltola, Sylhet |
7.
|
Rajshahi Zone | Balighata House, Holding No # 224, Word no # 20, Station Road (Opposite of New Market), Sultanabad, Ghoramara, Boalia, Rajshahi |
8.
|
Khulna Zone | City Trade Centre 75, KDA Avenue (2nd floor) Khulna. |
9.
|
Barishal Zone | 790, Port Road (Falpotti) M. Jahan Tower (3rd floor) Barishal City Corporation, Barishal Sadar-8200 |
Complaint Submission Form
Central Customer Service and Complaints Management Cell (CCS&CMC)
For any kind of Complaint please contact with our following Executives
Name & Designation | Phone | |
---|---|---|
Syed Waseque Md. Ali, Managining Director (Convenor) |
md@fsiblbd.com | 55045700 Ext-101 |
Abdul Aziz, Additional Managing Director (Member) |
aziz@fsiblbd.com | 55045700 Ext-106 |
Md. Masudur Rahman Shah, Deputy Managing Director ( Memebr) |
mrshah@fsiblbd.com | 55045700 Ext-112 |
Kazi Motaher Hossain, EVP & Head of Human Resources Division (Member) |
hrd@fsiblbd.com | 55045700 Ext-401 |
K.B.M. Ismail Chowdhury, SVP & Head of General Services Division (Member) |
gsd@fsiblbd.com | 55045700 Ext-201 |
Md. Shafiqul Islam, VP & Head of Branches Control Division (Member Secretary) |
cscmc@fsiblbd.com | 01938886206 |
Md. Asadul Azad, FAVP, Branches Control Division (Member) |
01716973455 | |
Md. Kamrul Islam, SPO, Branches Control Division (Member) |
01713375006 |
Complaint Cell E-mail address: cscmc@fsiblbd.com
Zonal Customer Service and Complaints Management Cell (ZCS&CMC)
Dhaka South Zone
Name & Designation | Phone | |
---|---|---|
Md. Abdul Rashid, EVP & Head of the Zone |
dhakasouthzo@fsiblbd.com | 01762115565 |
Mohammad Sazzat Hossain, Senoir Principal Officer |
dhakasouthzo@fsiblbd.com | 01727550066 |
Sumon Chandra Karmakar, Officer |
dhakasouthzo@fsiblbd.com | 01674089506 |
Al Zubaer Ahmed Officer |
dhakasouthzo@fsiblbd.com | 01913456026 |
Dhaka North Zone
Name & Designation | Phone | |
---|---|---|
Khundker Shamim Ahmed, VP & Head of the Zone |
dhakanorthzo@fsiblbd.com | 01718100633 |
Mohammad Ziaur Rahman First Assistant Vice President |
dhakanorthzo@fsiblbd.com | 01715666250 |
Munmun Hoq, Principal Officer |
dhakanorthzo@fsiblbd.com | 01556528652 |
Susanta Battacharjee Officer |
dhakanorthzo@fsiblbd.com | 01670535509 |
Chattogram South Zone
Name & Designation | Phone | |
---|---|---|
Mohammed Kamal Uddin, EVP & Head of the Zone |
ctgsouthzo@fsiblbd.com | 01769094483 |
Mohammed Ibrahim Khalil, First Assistant Vice President |
ctgsouthzo@fsiblbd.com | 01712800401 |
Ishtiak Chowdhury Principal Officer |
ctgsouthzo@fsiblbd.com | 01977011966 |
Md. Shohel Rana Senior Officer |
ctgsouthzo@fsiblbd.com | 01825124865 |
Chattogram North Zone
Name & Designation | Phone | |
---|---|---|
Mohammed Hafizur Rahman, EVP & Head of the Zone |
ctgnorthzo@fsiblbd.com | 01938886195 |
Md. Muzammel Alam Chowdhury, Senior Assistant Vice President |
ctgnorthzo@fsiblbd.com | 01816122040 |
Md. Moin Uddin Sarker Senior Officer |
ctgnorthzo@fsiblbd.com | 01911110817 |
Md. Jamal Uddin Officer |
ctgnorthzo@fsiblbd.com | 01965888866 |
Sylhet Zone
Name & Designation | Phone | |
---|---|---|
Foysal Ahmed, VP & Head of the Zone |
sylhetzo@fsiblbd.com | 01958538098 |
Md. Maksud Ibn Mustata, First Assistant Vice President |
sylhetzo@fsiblbd.com | 01552418035 |
Ashraf Jahan Chowdhury Senior Principal Officer |
sylhetzo@fsiblbd.com | 01712880690 |
Barishal Zone
Name & Designation | Phone | |
---|---|---|
Md. Rezaul Islam, VP & Head of the Zone |
barishalzo@fsiblbd.com | 01715760633 |
Md. Shahidul Alam Khan, Principal Officer |
barishalzo@fsiblbd.com | 01917983976 |
Mujibul Alam Junior Officer |
barishalzo@fsiblbd.com | 01784520072 |
Khulna Zone
Name & Designation | Phone | |
---|---|---|
Md. Abdur Rouf, VP & Head of the Zone |
khulnazo@fsiblbd.com | 01712494688 |
G.M. Mustata Monwar, First Assistant Vice President |
khulnazo@fsiblbd.com | 01711981573 |
Md. Hasnain Mahmud Senior Officer |
khulnazo@fsiblbd.com | 01719660288 |
Rajshahi Zone
Name & Designation | Phone | |
---|---|---|
Mohd. Shafiqul Alam, VP & Head of the Zone |
rajshahizo@fsiblbd.com | 01938886141 |
A K M Warasuzzaman, Senior Principal Officer |
rajshahizo@fsiblbd.com | 01746414242 |
Md. Abdul Mobin Principal Officer |
rajshahizo@fsiblbd.com | 01722238321 |
Azra Hossain Principal Officer |
rajshahizo@fsiblbd.com | 01712195020 |
Cumilla Zone
Name & Designation | Phone | |
---|---|---|
Shamsul Karim Mozumder, AVP & Head of the Zone |
cumillazo@fsiblbd.com | 01711123436 |
Kazi Abu Saleh, Senior Officer |
cumillazo@fsiblbd.com | 01818179001 |
Md. Mohitul Islam Siddique Junior Officer |
cumillazo@fsiblbd.com | 01814238165 |