Contact Us

For any Complaint Call: 01938886207

Or

E-mail us: cscmc@fsiblbd.com

Or

Write us: CCS&CMC
Branches Control Division
First Security Islami Bank Ltd.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

Click and Download Complaint Form from Here

Complaint Submission Form

    Central Customer Service and Complaints Management Cell (CCS&CMC)

    For any kind of Complaint please contact with our following Executives

    Name & Designation Email Phone
    Syed Waseque Md. Ali,
    Managining Director (Convenor)    		 md@fsiblbd.com 55045700
    Ext-101
    Abdul Aziz,
    Additional Managing Director (Member)    		 aziz@fsiblbd.com 55045700
    Ext-106
    Md. Masudur Rahman Shah,
    Deputy Managing Director ( Memebr)    		 mrshah@fsiblbd.com 55045700
    Ext-112
    Kazi Motaher Hossain,
    EVP & Head of Human Resources Division (Member)    		 hrd@fsiblbd.com 55045700
    Ext-401
    K.B.M. Ismail Chowdhury,
    SVP & Head of General Services Division (Member)    		 gsd@fsiblbd.com 55045700
    Ext-201
    Md. Shafiqul Islam,
    VP & Head of Branches Control Division (Member Secretary)    		 cscmc@fsiblbd.com 01938886206
    Md. Asadul Azad, FAVP,
    Branches Control Division (Member)    		 01716973455
    Md. Kamrul Islam,
    SPO, Branches Control Division (Member)    		 01713375006

    Complaint Cell E-mail address: cscmc@fsiblbd.com

    Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

    Dhaka South Zone

    Address: Bengal Center (2nd floor)
    28, Topkhana Road, Dhaka-1000.
    E-mail: dhakasouthzo@fsiblbd.com
    SL Name Designation Phone
    1 Md. Abdul Rashid, EVP & Head of the Zone 01769094486
    2 Mohammed Rezoan-ul-Islam, AVP 01971434344
    3 Sumon Chandra Karmakar, Officer 01674089506
    4 Al Zubaer Ahmed Officer 01913456026

    Dhaka North Zone

    Address: Holding No-21 (Old-352/B), Road-16 (Old-27),
    Ward-15, Dhanmondi, Dhaka-1215.
    E-mail: dhakanorthzo@fsiblbd.com
    SL Name Designation Phone
    1 Khundker Shamim Ahmed, SVP & Head of the Zone 01769094487
    2 Asma Farzana AVP 01676152000
    3 Syed Md. Mizanur Rahaman Officer 01776405050

    Chattogram South Zone

    Address: Hossain Court (1st floor),
    75, Agrabad C/A, Chattogram.
    E-mail: ctgsouthzo@fsiblbd.com
    SL Name Designation Phone
    1 Mohammed Kamal Uddin EVP & Head of the Zone 01769094483
    2 Mohammed Ibrahim Khalil FAVP 01712800401
    3 Ishtiak Chowdhury SPO 01977011966
    4 Md. Sohel Rana PO 01825124865

    Chattogram North Zone

    Address: Plot # 6, Block # K, Port Connecting Road,
    Halishahar Housing Estate, Halishahar, Chattogram.
    E-mail: ctgnorthzo@fsiblbd.com
    SL Name Designation Phone
    1 Mohammed Hafizur Rahman EVP & Head of the Zone 01938886195
    2 Ziaul Hoque SPO 01817202566
    3 Md. Jamal Uddin SO 01965888866

    Sylhet Zone

    Address: Holding # Probaha-17 (2nd floor)
    Taltola, Sylhet.
    E-mail: sylhetzo@fsiblbd.com
    SL Name Designation Phone
    1 Foysal Ahmed VP & Head of the Zone 01958538098
    2 Mohammad Mohiuddin Sheikh FAVP 01710130135
    3 Ashraf Jahan Chowdhury SPO 01712880690

    Barishal Zone

    Address: Holding # 790, M. Jahan Tower (3rd floor),
    Folpotti, Port Road, BCC, Barishal Sadar, Barishal
    E-mail: barishalzo@fsiblbd.com
    SL Name Designation Phone
    1 Md. Abdur Rouf VP & Head of the Zone 01313780821
    2 Md. Ali Akbar FAVP 01923838629
    3 Ahmed Emtiaz Munna Officer 01717970061

    Khulna Zone

    Address: City Trade Centre (2nd floor),
    75, KDA Avenue , Khulna.
    E-mail: khulnazo@fsiblbd.com
    SL Name Designation Phone
    1 Ahmed Ashique Raazi SVP & Head of the Zone 01938888101
    2 Munir Ahamed FAVP 01711052279
    3 Milton Das PO 01937777907

    Rajshahi Zone

    Address: Balighata House, Holding No # 224, Word No # 20, station road (opposite of New Market), Sultanabad,
    Ghoramara, Boalia, Rajshahi.
    E-mail: rajshahizo@fsiblbd.com
    SL Name Designation Phone
    1 Md. Rezaul Islam SVP & Head of the Zone 01938886141
    2 Farzuk Ahmed AVP 01568989014
    3 Sk. Masud Karim FAVP 01711459379

    Cumilla Zone

    Address: Hazi Shah Alam Tower (3rd floor),
    322 S.S.K. Road, Feni-3900.
    E-mail: cumillazo@fsiblbd.com
    SL Name Designation Phone
    1 Shamsul Karim Mazumder SAVP & Head of the Zone 01711123436
    2 Mohammad Fakrul Islam FAVP 01855442727
    3 Md. Mohitul Islam Siddique Officer 01814238165