Contact Us

For any Complaint Call: 01938886207

Or

E-mail us: cscmc@fsiblbd.com

Or

Write us: CCS&CMC
Branches Control Division
First Security Islami Bank Ltd.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

Address of Zonal Customer Service &
Complaints Management Cells

SL No. Name of the Zone Address
1.
Dhaka South Zone Bengal Center (2nd floor)
28, Topkhana Road
Dhaka-1000.
2.
Dhaka North Zone Holding No: 21(old-352/B),
Road-16(old-27), Ward-15,
Dhanmondi, Dhaka South,
Dhaka-1215
3.
Chattogram South Zone Hossain Court
75, Agrabad C/A
Chattogram
4.
Chattogram North Zone Plot # 06, Block # K, Port Connecting Road, Halishahar Housing Estate, Halishahar, Chattogram.
5.
Cumilla Zone Hazi Shah Alam Tower (2nd floor)
322, S.S.K. Road,
Feni
6.
Sylhet Zone Holding # Probaha-17 (2nd floor),
Taltola, Sylhet
7.
Rajshahi Zone Balighata House, Holding No # 224, Word no # 20, Station Road (Opposite of New Market), Sultanabad, Ghoramara, Boalia, Rajshahi
8.
Khulna Zone City Trade Centre
75, KDA Avenue (2nd floor)
Khulna.
9.
Barishal Zone 790, Port Road (Falpotti)
M. Jahan Tower (3rd floor)
Barishal City Corporation,
Barishal Sadar-8200

Complaint Submission Form

    Central Customer Service and Complaints Management Cell (CCS&CMC)

    For any kind of Complaint please contact with our following Executives

    Name & Designation Email Phone
    Syed Waseque Md. Ali,
    Managining Director (Convenor)
    md@fsiblbd.com 55045700
    Ext-101
    Abdul Aziz,
    Additional Managing Director (Member)
    aziz@fsiblbd.com 55045700
    Ext-106
    Md. Masudur Rahman Shah,
    Deputy Managing Director ( Memebr)
    mrshah@fsiblbd.com 55045700
    Ext-112
    Kazi Motaher Hossain,
    EVP & Head of Human Resources Division (Member)
    hrd@fsiblbd.com 55045700
    Ext-401
    K.B.M. Ismail Chowdhury,
    SVP & Head of General Services Division (Member)
    gsd@fsiblbd.com 55045700
    Ext-201
    Md. Shafiqul Islam,
    VP & Head of Branches Control Division (Member Secretary)
    cscmc@fsiblbd.com 01938886206
    Md. Asadul Azad, FAVP,
    Branches Control Division (Member)
    01716973455
    Md. Kamrul Islam,
    SPO, Branches Control Division (Member)
    01713375006

    Complaint Cell E-mail address: cscmc@fsiblbd.com

    Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

    Dhaka South Zone

    Name & Designation Email Phone
    Md. Abdul Rashid,
    EVP & Head of the Zone
    dhakasouthzo@fsiblbd.com 01762115565
    Mohammad Sazzat Hossain,
    Senoir Principal Officer
    dhakasouthzo@fsiblbd.com 01727550066
    Sumon Chandra Karmakar,
    Officer
    dhakasouthzo@fsiblbd.com 01674089506
    Al Zubaer Ahmed
    Officer
    dhakasouthzo@fsiblbd.com 01913456026

    Dhaka North Zone

    Name & Designation Email Phone
    Khundker Shamim Ahmed,
    VP & Head of the Zone
    dhakanorthzo@fsiblbd.com 01718100633
    Mohammad Ziaur Rahman
    First Assistant Vice President
    dhakanorthzo@fsiblbd.com 01715666250
    Munmun Hoq,
    Principal Officer
    dhakanorthzo@fsiblbd.com 01556528652
    Susanta Battacharjee
    Officer
    dhakanorthzo@fsiblbd.com 01670535509

    Chattogram South Zone

    Name & Designation Email Phone
    Mohammed Kamal Uddin,
    EVP & Head of the Zone
    ctgsouthzo@fsiblbd.com 01769094483
    Mohammed Ibrahim Khalil,
    First Assistant Vice President
    ctgsouthzo@fsiblbd.com 01712800401
    Ishtiak Chowdhury
    Principal Officer
    ctgsouthzo@fsiblbd.com 01977011966
    Md. Shohel Rana
    Senior Officer
    ctgsouthzo@fsiblbd.com 01825124865

    Chattogram North Zone

    Name & Designation Email Phone
    Mohammed Hafizur Rahman,
    EVP & Head of the Zone
    ctgnorthzo@fsiblbd.com 01938886195
    Md. Muzammel Alam Chowdhury,
    Senior Assistant Vice President
    ctgnorthzo@fsiblbd.com 01816122040
    Md. Moin Uddin Sarker
    Senior Officer
    ctgnorthzo@fsiblbd.com 01911110817
    Md. Jamal Uddin
    Officer
    ctgnorthzo@fsiblbd.com 01965888866

    Sylhet Zone

    Name & Designation Email Phone
    Foysal Ahmed,
    VP & Head of the Zone
    sylhetzo@fsiblbd.com 01958538098
    Md. Maksud Ibn Mustata,
    First Assistant Vice President
    sylhetzo@fsiblbd.com 01552418035
    Ashraf Jahan Chowdhury
    Senior Principal Officer
    sylhetzo@fsiblbd.com 01712880690

    Barishal Zone

    Name & Designation Email Phone
    Md. Rezaul Islam,
    VP & Head of the Zone
    barishalzo@fsiblbd.com 01715760633
    Md. Shahidul Alam Khan,
    Principal Officer
    barishalzo@fsiblbd.com 01917983976
    Mujibul Alam
    Junior Officer
    barishalzo@fsiblbd.com 01784520072

    Khulna Zone

    Name & Designation Email Phone
    Md. Abdur Rouf,
    VP & Head of the Zone
    khulnazo@fsiblbd.com 01712494688
    G.M. Mustata Monwar,
    First Assistant Vice President
    khulnazo@fsiblbd.com 01711981573
    Md. Hasnain Mahmud
    Senior Officer
    khulnazo@fsiblbd.com 01719660288

    Rajshahi Zone

    Name & Designation Email Phone
    Mohd. Shafiqul Alam,
    VP & Head of the Zone
    rajshahizo@fsiblbd.com 01938886141
    A K M Warasuzzaman,
    Senior Principal Officer
    rajshahizo@fsiblbd.com 01746414242
    Md. Abdul Mobin
    Principal Officer
    rajshahizo@fsiblbd.com 01722238321
    Azra Hossain
    Principal Officer
    rajshahizo@fsiblbd.com 01712195020

    Cumilla Zone

    Name & Designation Email Phone
    Shamsul Karim Mozumder,
    AVP & Head of the Zone
    cumillazo@fsiblbd.com 01711123436
    Kazi Abu Saleh,
    Senior Officer
    cumillazo@fsiblbd.com 01818179001
    Md. Mohitul Islam Siddique
    Junior Officer
    cumillazo@fsiblbd.com 01814238165