An agent may provide any of the following services as may be specifically agreed between it and the bank:
1. Cash deposit and cash withdrawal;
2. Inward foreign remittance disbursement;
3. Disbursement and repayment of loans;
4. Collections of bills/utility bills;
5. Collection of insurance premium;
6. Payment of retirement and social benefits;
7. Payment of salaries;
8. Transfer of funds;
9. Balance enquiry;
10. Generation and issuance of mini bank statements;
11. Collection of documents in relation to accounts;
12. ollect account opening forms, loan application forms, credit and debit card applications;
13. Monitoring and recovery of loans and advances sanctioned by the bank; and
14. Any other activity as Bangladesh Bank may prescribe from time to time